FREQUENTLY ASKED QUESTIONS
Find the Answers Here
HOW DO I ORDER?
Go to our Order Online page, select the quantity you desire to order and your flavors. Proceed to choosing a pick up date & time or delivery option within the hours available.
For orders more than 10 dozen please contact us directly.
ARE YOUR PRODUCTS NUT FREE?
Not all flavors are available in nut free, you can find all the flavors that can be nut free on the Flavors page. I ask all allergies be listed in the special request box in the order form for safety reasons.
CAN WE FREEZE THE BROWNIES?
Yes, you can freeze the brownies if desired. I suggest putting them in a air tight container such as a tupperware or ziplock. The brownies can be kept in the freezer for up to 3 months. Once ready to eat after freezing, take out and leave at room temperature to thaw out. If you are as inpatient as I am, you can put them into the oven at 350 F for about 5-10 minutes.
Pick Up's
Please note that I do not accept same day orders. All orders must be placed at least 48 hours in advance.
Pick ups are between 3pm-6pm from Tuesday to Friday and between 11am-2pm Saturday & Sunday (if no changes are made).
If at any reason you cannot make it between those times, then is when you will need to contact me to figure out a time that is best for both of us.
The pick up address will appear when you have fully checked out. If you miss that page, please recheck in your emails for the order conformation. Please check your JUNK folder as it sometimes gets sent directly to there.
Delivery
Please note that I do not accept same day orders. All orders must be placed at least 48 hours in advance.
For a delivery order your cut off time is 3pm (Tuesday & Wednesday) and 9pm (Thursday & Friday). Deliveries are made anytime between 10am-3pm Tuesday, Wednesday and Saturday. Anytime between 6pm-9pm Thursdays and Fridays..
Delivery times are not guaranteed for exact time as requested as we may have many deliveries on the same day in different directions. If you need your box for a specific time it is always suggested to pick up instead of delivery.
Please note that you WILL get your order between the times that are listed for different days.
Delivery charges
Vimont (Laval): Free within a certain distance
Laval: 8$
Island of Montreal: 13$-15$
Terrebonne/Blainville: 13$
Mirable/St. Jerome: 15$
Vaudreuil/St. Lazar: 18$
Mascouche/Repentigny: 18$
Lachine/Lasalle: 15$
South Shore: 20$
Beyond: 20$-30$