top of page
image00021_edited.jpg

TERMS & CONDITIONS

Delivery:

​

  • We are not responsible if your order does not arrive at your door for the specific time you have selected.

  • Deliveries are made anytime between 10am-3pm Wednesday-Saturday.

  • Delivery times are not guaranteed  for exact time as requested as we may have many deliveries on the same day in different directions. If you need your box for a specific time it is always suggested to pick up instead of delivery.​

  • Please note that you WILL get your order between the times that are listed.​​

  • Orders will be placed on hold until payment is received. Please note that the order will be on hold 48 hours prior to your delivery time and if not paid, the order will be canceled.

  • Delivery orders must be paid in advance by credit card or etransfer to blissfulbrowniesmtl.sales@gmail.com

​

Pick ups:

Orders must be paid via credit card or e-transfer in advance. If the payment is not received up to 48 hours before your scheduled pick up, it will be canceled. If you fail to make it within the time frame of your pick up and have not reached out to advise, please note your order will be cancelled and you will need to place another order for another day. 

​

Allergies:​

We are not responsible for any allergic reaction if allergy is not listed in the special request as stated on the order page.​

​

Returns & Refunds:
Given that all our brownies are made to order, they are all final sale. Should you encounter an issue with your order, please send an email to blissfulbrownies.mtl@gmail.com and we will do our best to fix any issues. Please note that we are not responsible for any damage done to your order if you request to have it left outside or if you are not home to receive the delivery.

​

​

Cancellations:

If you would like to cancel an order, please make sure to do so 48 hours in advance for a full refund. If the order is canceled in less than 24 hours (36 during holidays) you will not receive a refund of your total amount.

​

To cancel an order please email us at blissfulbrownies.mtl@gmail.com or contact us through Instagram.

bottom of page